Christchurch Doctors | General Practitioners

Grahams Road Medical Practice is a friendly general practice dedicated to providing high quality care to you and your family since 1980.

If you think that you need a Covid 19 test, please telephone 358 3526. 

Dr Colin Ding

Mon, Tue, Thu, Fri :
8.00 am – 5 pm

 

 

Dr Lolita Macaballug

 Mon, Tue, Wed, Thu :
8.00 am – 12.00 pm
1.00 pm – 5.00 pm

Dr Lolita will be on annual leave 19 December to 19 January 2025

 

 

Practice Co-Ordinator

Natasha

Nurse

Susan

GP Assistant

Catherine Ding

Healthcare Assistant

Yasna

Reception

Belinda

Book appointments online

Updated Information 20th November 2024

Both face to face consultations and telephone consultations are available. If you have any cough, runny nose, shortness of breath, muscle aches, fever, loss of smell or altered sense of taste, we will ask you to wear a face mask.  A RAT test should be completed on the day, before seeing the Doctor.  If the result is positive, please phone reception.  

Please advise us when booking if you think your Doctor’s consultation will take longer than the allocated 15 minutes.  Please be advised if you run over your booked time, you may be charged extra. 

We are experiencing longer wait times than usual. All enrolled patients are welcome to see any Doctor at our Practice. 

The practice will be upgrading our computer systems on Monday 25th November – please be patient as our team transitions to the new system.

NON-ATTENDANCE FEE:  Failure to attend your appointment or failure to cancel more than 2 hours prior to your appointment, will incur a charge of $25.

 

New Reception email address from 11th March 2024

The contact email address has been updated from 11th March 2024 from  reception@grahamsrd.pegasus.net.nz to a new email address: reception@grahamsroadsurgery.co.nz

Emails sent to the old email address will be forwarded onto our new email address. 

 

HealthOne

Please note that this practice is contributing to, and accessing healthcare information from HealthOne:

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. Healthone adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.  Access is only possible via an approved highly secure healthcare information network which is regularly audited & tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information.  To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz

 

Practice Plus – Virtual Doctor Consultations

We have teamed up with an external provider Practice Plus, offering after hours virtual GP consultations via video and telephone.  Please click on the link for an appointment.   https://practiceplus.nz/

Weekdays: 5pm to 10pm

Weekends & Public Holidays: 8am to 8pm

 

Grahams Rd Medical with Practice Plus logo

Covid-19 & Covid-19 Vaccinations

Covid-19 Positive Results:  Please register your result by calling 0800 222 478 and press option 3, or online at https://mycovidrecord.health.nz/

The Practice is no longer giving Covid-19 vaccinations.  For Covid-19 Vaccine bookings – Call the Covid Vaccination Healthline 0800 28 29 26 (8 am to 8 pm, 7 days a week), or go to: https://bookmyvaccine.covid19.health.nz/

 

 

Test Results & Follow-up Appointments.

You will only be informed of abnormal test results, this will be by telephone or text, please ensure your contact details are up to date.  You are welcome to request a call from our Practice Nurse for results, please phone reception to to organise a call back.  Charges may apply if you need to discuss your results with a Doctor either by follow up phone call or in person appointment.  Please allow up to 5 working days from the time of the test taken to have results sent back to us.

Updated Bank Account number for payments

Please note that we have recently changed our bank account number. All payments should now be made into our new ANZ account;

Account Name: GRMP LP

Account number: 06-0801-0720972-00

 

24 Hour Surgery Hours

The 24 Hour Surgery is open 24 hours a day, 7 days a week.  For the most up-to-date information before attending please go to the 24 Hour Surgery Facebook page.

https://www.facebook.com/24HourSurgery

https://www.24hoursurgery.co.nz/   

Nurse Consultations – updated 26 June 2024

With the increase of care needed, we are changing how we charge for our Nurse Consultations. Information that our Nurses give over the phone or in practice may be charged for, up to $35.  Extra charges may apply.

Under 14 years – Free

Over 14 years – $35

CSC holders – $19.50

 

 

CREDIT TERMS

Payment is requested at the time of consultation.  All Accounts are to be paid within one month of the issue of invoice. Any late payments will result in a late fee of $5 per month.  If payment in full would cause hardship, please consult our staff who will help negotiate an acceptable payment plan.  Overdue accounts referred to a Collection Agency will incur additional costs which are your responsibility.

IMMIGRATION CHECKS

Please note we don’t do any Immigration Medical Checks. For panel approved physicians go to: https://www.immigration.govt.nz/new-zealand-visas/preparing-a-visa-application/medical-info/panel-physicians

ENROLMENTS

Our books are currently closed for new enrolments.  If you live in the suburbs of Avonhead, Ilam or Burnside, please enquire with reception about the enrolment waitlist.

PRESCRIPTIONS

Please complete the Prescriptions form on the Prescription page or phone 358 3526.  Please allow up 48 hours for this to be processed.